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Hearing Aid FAQs
35 results shown below
How prevalent is hearing loss?
Why have I got a hearing loss?
I think my ear(s) may be blocked with earwax, what should I do?
Can my hearing loss be improved by drugs or surgery?
Can a hearing aid restore my hearing to normal?
What is a hearing aid?
What is a Hearing Aid Dispenser registered with the Health Professions Council?
What are the advantages of digital hearing aids?
What type of hearing aids are available?
Do you sell hearing aids online?
Why have hearing aids not fallen in price as much as other electronic goods?
What area of the UK does Hearing is Believing Ltd cover?
Why should I choose Hearing is Believing Ltd as my provider of hearing aids?
How does Hearing is Believing Ltd sell hearing aids at such fantastic prices and levels of service?
Can I chat to a Hearing Aid Dispenser before I commit time to a Free Consultation?
Should I have someone with me at the Free Consultation?
I've submitted the "Request Appointment Form", what should I expect next?
My privacy is important, how will you protect me?
I require a quotation for a hearing aid(s), will Hearing is Believing Ltd supply this?
How do I obtain a hearing aid?
What is the Free Consultation and how long will it take?
Is there any obligation attached to the Free Consultation?
Can I try hearing aid(s) before I commit to purchase them?
I have seen people wearing two hearing aids, why?
There are so many products, how will I know what is right for my loss?
I have decided to improve my hearing and order a hearing aid(s), what happens now?
I have placed an order, when can I expect to receive my aid(s)?
I've ordered a hearing system, how will it be sent to me?
Should I immediately wear my hearing aid(s) all day?
My new hearing aids seem a bit "harsh" or "tinny", why is this?
How will I know when the battery has expired?
What do I do with me hearing aid(s) at night?
Is my satisfaction guaranteed?
What ongoing care is included with my new aid(s)?
What additional costs will I incur as I use my aid(s)?
Help : Login
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You can store a user name and password so that you can trace any past orders, store your items in your basket if you wish to return at a later date and re-order previous orders to save you time.
Please note that we never share this information and it is used purely to make your visit to the hearing aid accessory shop as simple as possible.
Please click to read our privacy policy or terms and conditions. If you have any further questions about the cart, please contact us.
Lifetime Aftercare
When you purchase hearing aids from Hearing is Believing, not only will you be supplied with a system produced by a major well known manufacturer, but you will also obtain the benefits of our free lifetime aftercare service.
The hearing test consultation, fitting session and all subsequent aftercare visits are always performed by Registered Hearing Aid Dispensers. These professionals truly have your best interests at heart and will strive to ensure that you receive the maximum benefit possible from your device(s). It is for this reason that we offer a further consultation within four weeks of the hearing aid fitting to ensure that the system has met all your requirements.
When you have received all necessary instructions for the use of your new hearing aids and you have become acclimatised to amplification you will be registered on our aftercare service system, this includes:
- Free hearing tests, and, if your hearing loss changes all necessary reprogramming of your hearing aids as appropriate.
- Software upgrades as required and advice on the benefits of new technology available.
- Adjustments to your aids as you gain experience as a hearing aid user or encounter new listening situations.
Remember you cannot put a price on quality service efficiently delivered.
Free Batteries
A supply of batteries sufficient to last twelve months* is included with every hearing aid purchased.
That’s right, no catch, no unnecessary contact required, no form filling, simply, enough batteries for one years use supplied with each hearing aid purchased.
NB, some hearing systems consume more power than others. If you have received a greater or lesser quantity of batteries than one of your acquaintances who has also purchased a system from Hearing is Believing this would account for the difference. Please consult your hearing aid dispenser for any further explanation if required.
*Quantity based on 14 hours use of each hearing aid per day, seven days per week.
Price Matching
When asked during a consultation a number of the major multiple high street chains will match our prices, sometimes offering a price reduction of more than £1,500 to compete against us.
They operate like this in order to extract maximum revenue from people who are less knowledgeable about the marketplace for hearing aids, whilst seeking to maximise turnover with potential clients who have diligently researched the options available.
So before you make a commitment to purchase, remember our transparent pricing policy, it is indicative of the openness and honesty that underpins our business.
Our philosophy is simple; to offer quality products, advanced digital technology and an industry leading aftercare service at an affordable price.
We regularly monitor our competition to ensure that our solutions offer market leading value; however, should you discover the same hearing instrument, warranty period and aftercare package from a competitor operating in your locality we will happily match their price.
Hearing Aid Day Centre at William J Wilkinson Opticians
42 High Street
Bromley
Greater London
BR1 1EA
Telephone 020 8464 5347
Hearing Aid Day Centre at William J Wilkinson Opticians
50 Gabriels Hill
Maidstone
Kent
ME15 6JJ
Telephone 01622 677424
Hearing Aid Day Centre at William J Wilkinson Opticians
277 High Street
Orpington
Kent
BR6 OPD
Telephone 01689 820866
Hearing Aid Day Centre at William J Wilkinson Opticians
143 High Street
Sevenoaks
Kent
TN13 1UX
Telephone 01732 453137
Hearing Aid Day Centre at William J Wilkinson Opticians
90 High Street
Tonbridge
Kent
TN9 1AP
Telephone 01732 353803
Hearing Aid Day Centres West Bridgford
Hearing Aid Day Centre at Johns Opticians
34 Gordon Road
West
Bridgford
Nottinghamshire
NG2 5LN
Telephone 01159 814788
Hearing Aid Day Centre at Winson Opticians
2 Priory Road
West Bridgford
Nottingham
NG2 5HU
Telephone 01159 816932
Hearing Aid Day Centre at Johns Opticians
7 Carlton Street
Hockley
Nottingham
NG1 1NL
Telephone 01159 475858
Hearing Aid Day Centre at Twynings Opticians
Alexandra Street
Derby Road
Stapleford
NG9 7ED
Telephone 01159 490598
Hearing Aid Day Centre at Twynings Opticians
17 Union Street
Bingham
Nottingham
NG13 8AD
Telephone 01949 838396
Hearing Aid Day Centre at Wycherley Opticians
Brook Street
Sutton-in-Ashfield
Nottingham
NG17 1AL
Telephone 01623 554377